This policy explains how inquiry information may be handled when you contact Planmeca through this site. We collect business contact details, organization information, request type, and notes you choose to provide. Please do not submit protected health information, patient identifiers, diagnostic images, or confidential treatment records through the general inquiry form.
Submitted information is used to route your request, prepare product or service documentation, respond to procurement questions, organize demonstrations, and maintain a record of business communication. Depending on your request, information may be shared with authorized service, sales, regulatory documentation, or clinical application personnel who need it to respond.
Business inquiry records may be retained as needed for customer support, regulatory documentation control, dispute resolution, compliance, and ordinary commercial administration. Reasonable administrative, technical, and organizational safeguards are used to reduce unauthorized access, but no online transmission method is completely risk free.
You may request correction or deletion of business contact information where legally available. Some records may be retained if needed for contract administration, compliance, fraud prevention, or legal obligations. For privacy questions, contact [email protected].